Time: 5:15 pm - 7:15 pm Cost: $20
$20 per session or $80 for all 6 sessions (non-refundable). Come to 1 session, or all 6. You can register online at https://www.whatcomdrc.org/tools-for-tough-conversations/. Contact:
A training series for past participants of conflict training programs, Tools for Tough Conversations provides practical tips on applying conflict de-escalation and communication skills at home, work or in the community. Each supportive learning session is designed to refresh you on key conflict awareness and assertiveness skills and provides ample practice time using scenarios, worksheets and group learning activities, all with the help of trained mediators & facilitators.
October 23, 2018; 5:15-7:15 p.m. – Learn to Listen Fully: Conflict de-escalation skills for improved listening: Practice the art of purposeful questions to explore the context of conflict. Lean into the tension to improve a difficult conversation or shift one that is stuck.